🐈
» Forums » New to Upwork » Unable to access my account
Page options
chamila107
Community Member

Unable to access my account

Hi 

Below is my upwork profile 

https://www.upwork.com/o/profiles/users/_~0140fc25ec5c2444ad

Unfortunaltely I cant remember the email and password for this .

In my mobile i have a upwork app old version.

By using that i was able to accept a offer from a client.

But without knowing the account email i can  not log in to upwork using my PC.

Please help me .If i can know the account email i can reset the password .

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Chamila,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with accessing your account.
Please keep in mind that having more than one account is a violation of our TOS. Once you have logged in to your original account you will need to close new one. Thank you.

~ Goran
Upwork

Hello! I have very similar problem. The email that I registered at, is no longer avaliable, and now I dont have access to account. Profile: Oleg **edited for Community Guidelines**, Python developer.

Hi Oleg,

 

Could you please send me a private message with the username or email address of the account you need help with? I'll check that for you and assist you accordingly.

Thank you.

~ Aleksandar
Upwork

Hello!
Email **edited for Community Guidelines**.
**edited for Community Guidelines**
username **edited for Community Guidelines**.

AveryO
Community Manager
Community Manager

Hi Oleg, 


A member of the Customer Support Team will reach out to you through the email address of the account where you are posting from to assist you further. 


~ Avery
Upwork
Latest Articles
Featured Topics
Learning Paths