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Unable to add PayPal as a payment method

768c416c
Active Member
Tomasz C Member Since: Feb 13, 2018
1 of 24

I'm unable to add PayPal as a payment method - do I need to do anything special? Credit card is the only payment method available.

cylver1z
Community Guru
Ryan C Member Since: Feb 3, 2017
2 of 24

Hello Tomasz,

 

I'm sorry to hear that. It's because the country of your company address is one of the restricted countries for setting up a PayPal account as a billing method imposed by Upwork. Thank you.


Untitled
768c416c
Active Member
Tomasz C Member Since: Feb 13, 2018
3 of 24

European Union countries are on a list of restricted countries? Are you crazy? O_o

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
4 of 24

I'm sorry for the confusion, Tomasz. You will need a verified Paypal account to be able to add it as a billing method. You may read more info on Verified PayPal accounts here


~ Avery
Upwork
768c416c
Active Member
Tomasz C Member Since: Feb 13, 2018
5 of 24

I have a verified PayPal account.

 

Besides, how can Upwork know if my PayPal account is verified or not if it's even not possible to select PayPal as a payment method?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 24

Hi Tomasz,

Please take a screenshot of the issue on your end, one of our team members will contact you directly via ticket and assist you further with this. 

~ Goran
Upwork
768c416c
Active Member
Tomasz C Member Since: Feb 13, 2018
7 of 24

Please see here:

 

https://screenshots.firefox.com/BjvGxXu1YbJBPcT3/www.upwork.com

 

It's not possible to choose PayPal as a payment method.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
8 of 24

@Tomasz C wrote:

Please see here:

 

https://screenshots.firefox.com/BjvGxXu1YbJBPcT3/www.upwork.com

 

It's not possible to choose PayPal as a payment method.


 Where are you currently physically located?

768c416c
Active Member
Tomasz C Member Since: Feb 13, 2018
9 of 24

I'm physically located in Tokyo/Japan right now as we speak.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
10 of 24

Hi Tomasz,

Our team has already reached out to you via ticket, you can access your tickets on this Link.

~ Goran
Upwork