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Re: Unable to add education as there is no drop-down list and it tells me that I need to select one

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Active Member
Ytsen D Member Since: Sep 23, 2019
1 of 7

Unable to add education as there is no drop-down list and it tells me that I need to select one from

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 7

Hi Ytsen,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Active Member
Ytsen D Member Since: Sep 23, 2019
3 of 7

When I logged in again I could add my education via a different dialogue and it went fine, thanks.

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Timothy B Member Since: Nov 20, 2019
4 of 7

I have the same issue.

 

I have taken all of the aforementioned steps and have still made no progress.

 

I have included a screen snip of the dialog box in question, for reference.

 

Please advise.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
5 of 7

Hi Timothy, 

I checked your account and can see that you were able to use the work around we recommend to users when their are of study/degree is not available. 


I was unable to replicate your issue though, as I can see that Bachelor of Science is available when I type it in the field. You can try clearing your cookies, or using a different browser to see if the issue persists. 

 

Screen Shot 2019-11-21 at 11.10.15 AM.png


-Avery
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Timothy B Member Since: Nov 20, 2019
6 of 7
I have indeed used the recommended workaround, however, clearing my browser’s cache had no effect, regardless of the browser used.
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
7 of 7

Hi Timothy, 

Before I proceed, could you please try typing-in Bachelor in the field to see if the options will auto-populate in the drop-down menu?


-Avery
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