Unable to add payment method

[arathi_warriar]

Hello. I am unable to add payment method. When I add the option to directly deposit to local bank, and I typed the IFSC code I got a message saying "Bank not found".

[AndreaG]

Hi Arathi,

Please check this help article for more information about the correct format of the IFSC Branch Codes. That said, since some banks aren’t in our database or have recently changed their information, your bank details may not be recognized. In that case, you can enter your bank information manually by selecting the "enter branch address manually" option. On the pop-up that appears click "enter it manually."​ Once clicked, a new form will appear to let you enter your bank details. You may want to re-confirm the IFSC Branch Code and other information on file with your bank before entering changes manually in order to avoid potential problems with withdrawals.

Thanks!

[arathi_warriar]

Thank you so much!