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Unable to change billing method

716face5
Active Member
Margaux M Member Since: Oct 19, 2020
1 of 2

Hello,

 

My current bank card detals have expired and I am unable to add a new billing method. Whenever I try add the new bank card, I receive an error message. 

 

Please advise.

Best,

 

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2 of 2

Hi Margaux,

 

Someone from our team will reach out to you via support ticket in order to assist you further.

 

Thanks!

~Andrea
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