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Unable to complete profile

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Active Member
Igor K Member Since: Mar 10, 2020
51 of 130

Thank you!

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Active Member
Adrian N Member Since: Mar 10, 2020
52 of 130

Hi Avery!

 

I´m having the same issue as Sattwa, Athena, and Igor: "Sorry, something went wrong. Please try again or contact support."

 

Could you please help me?

 

Best regards,

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
53 of 130

Hi  Adrian and Edgar,

 

Please try clearing your cache and cookies or logging in with another browser. If anyone is still experiencing the same problem after this, let me know here and our team will assist you further. Thank you.


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Active Member
Adrian N Member Since: Mar 10, 2020
54 of 130
Hi Goran!

I did what you indicated and I’m still getting the same error message.

Best regards,
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Active Member
Trishna D Member Since: Mar 11, 2020
55 of 130

Hi,
I am facing same issue.

Please help !

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
56 of 130

Hi Trishna, 

 

Could you please clarify what error you're getting and when? I noticed that you haven't yet added your profile title and overview. Could you please complete those fields and try resubmitting again? 

~ Valeria
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Active Member
Igor K Member Since: Mar 10, 2020
57 of 130

When I am trying to submit my profile on Phone Number step,  there is an error "Sorry, something went wrong. Please try again or contact support."

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Active Member
Athena G Member Since: Mar 10, 2020
58 of 130

I created an account but after I put my number I received this prompt Sorry, something went wrong. Please try again or contact support. what would I do?

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Active Member
Syukri R Member Since: Mar 10, 2020
59 of 130

Hi, I am facing the same problem even after clearing the cache. Please assist, thanks.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
60 of 130

Hi Syukri, 


A member of the Customer Support Team will reach out to you to assist you further with your concern. 


-Avery
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