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Unable to edit my info

Active Member
Nupur A Member Since: Mar 22, 2021
1 of 2



I recently made an account at upwork and made a client account by mistake.

I want to change to a freelancer account but am not able to do it. 

I looked at the various articles but it hasnt helped. I'm unable to edit my info under the settings. Everytime I try to do it, it asks me to set a password and add layers of security. 

Please help me with this!


Thank you!

Joanne Marie P Moderator Member Since: Nov 26, 2017
2 of 2

Hi Nupur, 


If you have not created your password and security, you will need to complete this first to access your settings page. You may also want to check this help article for more information. Once you're able to access your settings page, you may proceed with creating a freelancer account. To create a freelancer account using your client account, please follow the instructions below:


  1. Go to Settings  My Info.
  2. Click the Create New Account link at the bottom
  3. Select New Freelancer Account
  4. Once set up, use the account menu at the top-right of your screen to switch between using Upwork as a client, freelancer, or agency

Additional information can be found here