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alok_rana
Community Member

Unable to get login to a new device (Mobile)

Hello team,

 

I changed my phone as the old one got some issues and stopped working. But now when I try to login to Upwork App I am not getting the OTP code to my mobile number or even to my registered email address. I have been trying this for the last 4 days and no luck till now. 

 

Can you please help me out with this issue. 

5 REPLIES 5
g_vasilevski
Retired Team Member
Retired Team Member

Hi Alok,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

~ Goran
Upwork

Okay Goran, thanks for the response. 

No reply from the support team on the issue. 

Pls where do I go on my phone to login to my Upwork account

Hi Aruoriwo-Oghene,

 

Thank you for reaching out to us. Could you please share more information? Are you experiencing any issues with login into your account using the mobile device? 

You may want to download Upwork Mobile App or log into your account using the browser on your mobile device. 

 

Let us know if you need further assistance. 

~ Nikola
Upwork
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