Jul 3, 2020 09:30:40 PM by Sitanshu G
I am unable to load a profile picture. I have tried multiple photos and none of them seem to work.
Jul 3, 2020 11:30:36 PM by Aleksandar D
Hi Sitanshu,
I shared your issue with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.
Thank you.
Nov 23, 2020 11:11:19 AM by Bojan S
Hi Jennifer,
Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?
Let us know if the issue persists.
Thank you.
Dec 9, 2021 04:29:28 AM by Zoe H
Hello, I am also unable to upload a profile picture. I try clicking on the gray image and nothing happens, I keep the curser over the profile picture and nothing happens. Did you find a solution?
Jul 7, 2020 01:49:01 AM by Kritsana N
If it helps, since I just uploaded a profile picture... I had the same problem what I did was you can notice that you can crop the picture there is an arrow button or something similar, you can move that inwards and make it so the picture only focuses your face... Basically a circle around your face... I think their system detects objects in the background so try to focus on the face only.
Jan 30, 2021 09:46:57 PM by Mohit J
Hi Everyone,
I am unable to upload my profile picture since no save button is visible.
Have already tried a different browser.
Mohit
Jan 31, 2021 01:25:29 AM by NikolaS N
Hi Mohit,
Thank you for reaching out to us. Could you please send us the screenshot from your end when you try to upload picture so that we can check and assist you accordingly?
Thank you,