Unable to make a hire

[#1]

Hello,

I was trying to hire a freelancer for several days now but it is giving me an error that says: 

"An error occurred while processing your request. Please try again."

I contacted customer support, they told me I need to update "my company" address and phone number. I tried to do that but the website wouldn't allow me to update the company contact info as well and is givinig me an error message:

"Company contact can't be updated. Please, try again later."

The Support guy told me that this will be resolved in 24-48 hours but it has never been resolved. This is my first time trying to hire a freelancer and my first experience with the website is so bad.

What should I do?

[#2]

Hi Ali,

We apologize for the delay in addressing your concern. We have now followed up with the team and they will update you directly as soon as possible. Thank you for your patience.