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u_wells
Community Member

Unable to recognize my street number

I am trying to update my address. It shows up as an option in the dropdown list, but when I select it I get the message "Unable to recognize your street number," and I cannot move on. Please assist.

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Unique,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your concern.

 

Thank you for reaching out to us. 

~ Bojan
Upwork

Bojan, I'm having the same issue. I can't update my street address. Upwork isn't recognizing it. How do I submit a support ticket? 

Hi Meg,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Upwork
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