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Community Member

Unable to select proper city in address settings

I need help with providing my correct address information for tax purposes.  Your system is giving the military states of AP, AE but under city it does not allow you to chose FPO  or APO as your city.  The correct format for military address should both allow for FPO, and AP.. and this is whats on my tax EIN form so It must match completely.  My correct address should read

PSC ### Box ####
FPO, AP 96379 (allows to chose AP as state, but doesn't have an option for FPO as city)

Please assist with getting the proper information updated.


Community Member

Hello Steven,


I have escalated your concern. One of our representatives will reach out to you shortly. Thank you.

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