May 5, 2020 10:23:50 AM by Abdul B
Unable to upload a profile picture and can't complete the profile setup because of that,
I've tried these approaches so far,
Error: " Sorry, something went wrong. We were unable to save the image, or contact customer support for more information. "
May 5, 2020 10:55:12 AM by Bojan S
Hi Abdul,
Please try to resize the image to 250x250dpi and crop it to include only your head and shoulders.
Let us know if the issue persists.
Thank you!
May 5, 2020 12:00:30 PM by Bojan S
Hi Abdul,
We'll have one of our agents reach out to you via a support ticket to assist you with uploading your profile photo.
Thank you for reaching out to us.