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Unable to upload photo.

Active Member
Olha K Member Since: Jun 30, 2020
1 of 2

Hi, I'm creating my profile on Upwork, and unable to upload the photo. Once it is loaded to Upwork, it stands horizontally, instead of vertically. But on my PC it stands vertically, no matter with what editor I'm opening it.

Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Olha,


Can you please try to resize the image to 250x250dpi and crop it to include only your head and shoulders. If it meets those requirements and you still can't upload it then please try clearing your cache and cookies and using a different browser to check if the problem persists.


Thank you!

~ Bojan