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9a91da98
Community Member

Unable to upload profile picture and it is required for me to complete my account.

Unable to upload profile picture and it is required for me to complete my account, otherwise, I will not be able to send my profile for approval. 

 

Yes, I am uploading images in .png or .jpg

No, they do not exceed 4000x4000px 

Yes I have tried to upload several other different photos (including screenshots of the same photos and so on). 

Yes, I have cleared my cache

Yes, I have tried on another browser.

 

 

3 REPLIES 3
g_vasilevski
Retired Team Member
Retired Team Member

Hi Matias,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with uploading your profile image. Thank you.

~ Goran
Upwork

I'm having the same issue.

Hi Zco,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue? Let us know if the issue persists.

~ Bojan
Upwork
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