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Re: Not Eligible to Verify Location - Contact Customer Support
Oct 7, 2017 07:09:44 PM by Lanie M
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Mar 19, 2018 08:03:57 AM by Nina K
Hi Abraham,
Typically the agent who reaches out to reset your verification attempts, also includes a new link to upload your ID. Please check your most recent ticket for the link, and if you don't see it there then reach back out and we'll have an agent send you a new link.
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Mar 19, 2018 08:23:15 AM by Maksim Anatolyevic G
I just found a message "You've reached the maximum number of tries for uploading your ID. Please contact customer support." As I understand my ID hasn't been uploaded and I'm not able to work. Unfortunately, I couldn't find a way to upload my ID. Could you please help me with it.
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Oct 7, 2017 05:41:10 PM by Marybeth F
I found some other inquiries regarding location not being able to verified by others, but have not found a solution. I went through and tried to 'contact customer support' and I sent me to this 'Community Discussion' post location. I have tried uploading both a passport and driver's license for location verification and both have been 'rejected' or found 'not eligible to verify your location'.
Any tips to get this resolved? Thank you so much,
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Oct 9, 2017 10:36:32 PM by Avery O
Hi Nirali,
I checked your account and can see that the Customer Support team has reached out to you last Sunday, 8-October. Could you please check your email, or your My Requests on this page to access the ticket the team has sent you.
-Avery

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Mar 19, 2018 09:12:05 AM by Arpita Sachin D
Hi I have a similar issue as it says that max limit to upload the document is reached contact customer support. Request you to please help.