United States Location Verification - Unable to do

[Melissa T]

OP's fake profile is still up. 

Glad we still have our maps, though. 

[Jennifer M]

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@Melissa T wrote:

OP's fake profile is still up. 

Glad we still have our maps, though. 

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 I've been stalking it too. I reported it like I'm supposed to and still up.

Same with the chick buying her reviews.

[Valeria K]

Melissa, Petra and Jennifer,

Please, feel free to send any additional information about ToS violations you notice to my in a private message. I'll be happy to forward it to the team for a review.

[Pandora H]

I wish I could give kudos to everyone who recently posted in this thread on 10/10/17, including the fake guy. THIS is why we need a better system for catching **Edited for Community Guidelines**

Edit: Oops. I really did not mean to post something that was not appropriate. Sorry about that!

[Mark K]

Jennifer,

**Edited for Community Guidelines** never lie -- cmon now!

[Saundra B]

Hello:

I'm having a problem with my location verification. I believe it's coming from the fact that when I originally signed up a long time ago, my address was different than my license I just uploaded. Now, I updated the address in my profile so it's correct to match my license. I'm getting a message telling me to contact customer service.

Please help!!!

Thank you,

Saundra

[Michael C]

Hi there

I am trying to upload my passport to my account so I can verify that I am a U.S. freelancer and begin applying to U.S. only jobs.

When I try to upload it, I get a message saying that I have tried too many times and gives me a link to email customer service. When I emailed customer service with my ID I received an automatic message apologizing saying that Upwork doesnt need my services at this time. 

I am now confused because I thought I already was accepted as a freelancer by Upwork. I have been applying to jobs left and right without any issue for two weeks now. 

My question is two-fold:

1. Do I need to worry about my eligibility as a freelancer or is this just the Upwork system?

2. How do I upload my ID properly? Is there another email address? 

Thanks for the help.

Michael 

[Valeria K]

Michael, Carol and Soundra, 

We'll have support agents reach out to you directly and offer help with verification.

Thanks!

[Anitha V]

I am having the same problem. I tried a couple of times uploading my drivers license. Could you please help. 

Thanks.

[Carol M]

I Am also not eligible to verify my  location. Can I get someone to help me?