Feb 19, 2018 08:43:59 PM
Feb 16, 2019 04:30:55 PM
One of our team members will reach out to you directly via ticket and assist you further with completing the verification process, Thanks!
Feb 7, 2018 06:23:01 AM
My U.S. ID won't get verified due to a different format. Can a representative from Upwork help me verify it?
Feb 7, 2018 06:31:08 AM
Hi Asmita,One of our team members will contact you directly and assist you further with this, thank you.
Hi , my US ID also won't verify due to it's vertical format. Help?!
Feb 19, 2018 09:56:44 PM
The Customer Support Team reached out to you directly via email to assist you. Let us know if there is anything else we can help you with!
Feb 16, 2018 06:50:44 AM
Dalton James H
Hello! I am having the same problem? I think it is due to the vertical format of my driver's license. Is there anything I can do differently?
Feb 16, 2018 07:15:36 AM
I've checked and it looks like you have successfully verified. Please reach out again if you encounter any other issues, thank you.
Feb 26, 2018 07:59:28 AM
I am having the same problem... My U.S. ID won't get verified due to a different format. Can a representative from Upwork help me verify it?
Feb 26, 2018 08:14:44 AM
Sure, Tamer. We'll reach out to you directly and assist you with the verification process. Thanks!
Feb 26, 2018 08:46:16 AM
I cannot verify my ID. I found a post earlier were it was because the ID is vertical. I have run out of chances to re-sumbit anyway. Also the email option of Get Help is grayed out.