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Re: ID Verification

Moderator
Goran V Moderator Member Since: Mar 24, 2017
151 of 3,398

Hi Asmita,

One of our team members will contact you directly and assist you further with this, thank you.


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Active Member
George J Member Since: Feb 19, 2018
152 of 3,398

Hi , my US ID also won't verify due to it's vertical format. Help?!

Moderator
Avery O Moderator Member Since: Nov 23, 2015
153 of 3,398

Hi George, 

 

The Customer Support Team reached out to you directly via email to assist you. Let us know if there is anything else we can help you with!


-Avery
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Dalton James H Member Since: Feb 16, 2018
154 of 3,398

Hello! I am having the same problem? I think it is due to the vertical format of my driver's license. Is there anything I can do differently?

Community Guru
Nina K Member Since: Nov 29, 2017
155 of 3,398

Hi Dalton,

I've checked and it looks like you have successfully verified. Please reach out again if you encounter any other issues, thank you.

~Nina
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Active Member
Tamer S Member Since: Feb 26, 2018
156 of 3,398

I am having the same problem... My U.S. ID won't get verified due to a different format. Can a representative from Upwork help me verify it?

 
Moderator
Valeria K Moderator Member Since: Mar 6, 2014
157 of 3,398

Sure, Tamer. We'll reach out to you directly and assist you with the verification process. Thanks!

 

~ Valeria
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Matthew B Member Since: Feb 26, 2018
158 of 3,398

I cannot verify my ID. I found a post earlier were it was because the ID is vertical. I have run out of chances to re-sumbit anyway. Also the email option of Get Help is grayed out.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
159 of 3,398

Matthew,

 

We'll reach out to you directly as well and assist you with the issue.

 

Thanks!

~ Valeria
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George S Member Since: Oct 10, 2017
160 of 3,398

Hi! I want location verification now. Please help me. Thank you!

 

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