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Re: United States Location Verification - Unable to do
Feb 24, 2018 12:39:20 PM by Jo-An B
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Feb 22, 2018 07:41:11 PM by Jennifer O
Received this message as well and can't do anything about it as I receive an error page after clicking "contact customer support".
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Mar 1, 2019 05:02:16 AM by Zach M
I was told I needed to verify my identity, so I uploaded a picture of my license, but it came back saying my name didn't match that on my ID (it does). Then after a couple attempts it said I wasn't uploading the right file type or size (it was a 1 MB JPEG). Now it says I've reached my ID verification limit and I have to contact help. I'm not sure where help is other than this forum. Can anyone help me? Thanks!
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Feb 26, 2018 06:38:28 AM by Gabriela F
Hi there! I've been working using the Upwork platform for over a year so I have already provided information regarding the id, fulfilled the necessary steps but, now, I have received like many others this message: You've reached the maximum number of tries for uploading your ID. Please contact customer support. I pressed on the customer support link, but the page does not exist, so I am looking forward to be helped to resolve this problem. Thank you!