Cannot verify ID

[Valeria K]

Sure, Tamer. We'll reach out to you directly and assist you with the verification process. Thanks!

[Matthew B]

I cannot verify my ID. I found a post earlier were it was because the ID is vertical. I have run out of chances to re-sumbit anyway. Also the email option of Get Help is grayed out.

[Valeria K]

Matthew,

We'll reach out to you directly as well and assist you with the issue.

Thanks!

[George S]

Hi! I want location verification now. Please help me. Thank you!

**Edited for Community Guidelines**

[Melissa T]

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@George S wrote:

Hi! I want location verification now. Please help me. Thank you!

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George, you just posted a copy of your driver's license on a message board. Maybe think about that and edit your post. 

[Valeria K]

Hi George,

Please, refer to the message the team just sent you about your location verification. Thank you!

[Brittany K]

I also need help with this same issue.

[Valeria K]

Brittany,

Somebody will reach out to you directly with more information and assistance.

[Theone G]

I'm getting the following message when trying to upload my driver's license.

"Thank you for attempting to verify your location. Unfortunately, we could not authenticate the ID you uploaded. ..."

Can someone please help me?

[Nina K]

Hi Theone,

One of our team members will reach out to you very shortly to help assist you with this.