Alicia, Jared and Tatiana,
So sorry that you guys are having trouble getting your ID's uploaded, we'll have an agent reach out to each of you to help assist in resolving this issue. Thank you for your patience.
I can't upload my id, tried like 3-4 times via mobile phone with a good ID picture i thought, didn't recognize it and now today it says I've exceeded trying limit and need to contact support. Go to support site and their is no contacting support, no option to email, not phone, not chat. So what?
I've checked your account and can see that currently ID verification is not required for your account. Are you seeing a message that is asking you to upload your ID?
Hello, I'm new to Upwork! While trying to upload my ID a few times, it was unsuccessful and now I'm locked-out and haven't received any response from Customer Support. Any ideas?
Hi Ginny and Christina,
We've requested an agent reach out to both of you to help assist you further with resolving the ID issue so that you can start submitting proposals.
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