I've checked your account and can see that currently ID verification is not required for your account. Are you seeing a message that is asking you to upload your ID?
Hello, I'm new to Upwork! While trying to upload my ID a few times, it was unsuccessful and now I'm locked-out and haven't received any response from Customer Support. Any ideas?
Hi Ginny and Christina,
We've requested an agent reach out to both of you to help assist you further with resolving the ID issue so that you can start submitting proposals.
Tried to upload ID for US location verification. I was denied on several attempts. Now it says I am out of tries and the help page will not allow me to submit a support ticket. How can I upload the information needed?