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Re: We were unable to authenticate your ID

Active Member
Judy Virginia T Member Since: Jun 19, 2018
81 of 3,537

the same has happened to me

Moderator
Avery O Moderator Member Since: Nov 23, 2015
82 of 3,537

Hi Judy, 

You may directly file a ticket with our Customer Support Team by looking for a job with U.S. location requirement, and clicking on the link to contact the Customer Support Team. Let us know if you'll need further assistance. 

Contact CS.png


-Avery
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Active Member
Cher T Member Since: Feb 4, 2019
83 of 3,537

Yes! I am getting the same messege! and I am unable to submit proprosals.

 

please help.

Active Member
Deana S Member Since: Mar 1, 2018
84 of 3,537

Goran, I too need help with this topic. I "have reach my maxium number of atempts to upload my ID".

Community Guru
Ryan C Member Since: Feb 3, 2017
85 of 3,537

Hello Deana and Cristina,

 

I'm sorry to hear that. I have escalated your concerns. One of our representatives will reach out to you both shortly. Thank you.


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Active Member
Mai Choua T Member Since: Mar 2, 2018
86 of 3,537

I am dealing with this same situation. Please reach out to help. I would love to have my proposals submitted. Thank you!

Active Member
Connie X Member Since: Mar 2, 2018
87 of 3,537

Hi Ryan,

 

I have the same problem. I've reached the maximum number of tries to upload my ID. Could someone please help me with this?


Thanks.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
88 of 3,537

Hi Connie, 

The Customer Support Team will reach out to you to assist you with verifying your ID.


-Avery
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Highlighted
Active Member
Shirah H Member Since: Mar 3, 2018
89 of 3,537

I also need assistance with this please.  Thanks!

Active Member
Kari E Member Since: Mar 5, 2018
90 of 3,537

Same here.

You've reached the maximum number of tries for uploading your ID. Please contact customer support.

Customer support has a url link which sends me to the Help Center, where I find zero ways to contact customer support.  Help please, I am only interested in jobs that are only for US applicants.

 

Thank you,

Kari

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