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Re: Location Verification

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
171 of 5,094

Sure, Tamer. We'll reach out to you directly and assist you with the verification process. Thanks!

 

~ Valeria
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matthew_beck
Active Member
Matthew B Member Since: Feb 26, 2018
172 of 5,094

I cannot verify my ID. I found a post earlier were it was because the ID is vertical. I have run out of chances to re-sumbit anyway. Also the email option of Get Help is grayed out.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
173 of 5,094

Matthew,

 

We'll reach out to you directly as well and assist you with the issue.

 

Thanks!

~ Valeria
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george_sadler
Active Member
George S Member Since: Oct 10, 2017
174 of 5,094

Hi! I want location verification now. Please help me. Thank you!

 

**Edited for Community Guidelines**

mthornton-cpc
Community Guru
Melissa T Member Since: Dec 5, 2014
175 of 5,094

@George S wrote:

Hi! I want location verification now. Please help me. Thank you!


George, you just posted a copy of your driver's license on a message board. Maybe think about that and edit your post. 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
176 of 5,094

Hi George,

 

Please, refer to the message the team just sent you about your location verification. Thank you!

~ Valeria
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kirkla_brittany
Active Member
Brittany K Member Since: Oct 16, 2017
177 of 5,094

I also need help with this same issue.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
178 of 5,094

Brittany,

 

Somebody will reach out to you directly with more information and assistance.

~ Valeria
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tdgreenlee
Active Member
Theone G Member Since: Mar 5, 2018
179 of 5,094

I'm getting the following message when trying to upload my driver's license.

"Thank you for attempting to verify your location. Unfortunately, we could not authenticate the ID you uploaded. ..."

Can someone please help me?

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
180 of 5,094

Hi Theone,

One of our team members will reach out to you very shortly to help assist you with this.

~Nina
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