- Upwork Community
- /
- Community Discussions
- /
- New to Upwork
- /
- Re: Not Eligible to Verify Location - Contact...
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: Not Eligible to Verify Location - Contact Customer Support
Mar 19, 2018 09:51:14 AM by Nina K
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Mar 26, 2018 12:24:47 PM by Nina K
Hi Michael,
When you click on a job that you want to submit a proposal to, you should see a banner notification at the top of your page with a green link to contact Customer Support. Go ahead and click the link, and this will allow you to create a ticket to the support team so that they can further assist with uploading your ID.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Mar 26, 2018 12:39:06 PM by Allison S
I tried to upload my PA driver's license to verify my location, but the message I keep getting is this:
It looks like you uploaded an unsupported type of ID.
Please try again with an image of your state issued driver’s license, ID card, green card or United States passport.
I can't find an email or a phone number for a help desk or service with Upwork. Does anyone have a contact so I can verify my location? Ready to work but this is my only hold-up!!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Mar 26, 2018 01:00:14 PM by Nina K
Hi Allison,
Click on a job that you want to submit a proposal to, you should see a banner notification at the top of your page with a green link to contact Customer Support. Click the link, and this will allow you to create a ticket to the support team so that they can further assist with uploading your ID.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Apr 13, 2018 02:17:29 PM by Nina K
Hi Maria,
Please click on a job that you would like to send a proposal to. At the top of the page you should see a notification asking you to contact customer support with a green link. If you go ahead and click the link, it should allow you to create a ticket directly to customer support so that they can help you resolve your verification issue.
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Email to a Friend
- Report Inappropriate Content
Apr 15, 2018 05:17:04 PM by Michael P
I am replying to you as I cannot seem to create a new question. I am having the same problem as the other members on these pages. Tried to upload my ID, was rejected, and now being told that I've exceeded the number of attempts allowed. I may have submitted multiple requests for the same issue as there is not a clearly defined path to correct this situation. Please help!
Mike P