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Re: United States Location Verification - Unable to do
Apr 3, 2018 03:54:59 PM by Ryan C
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Apr 3, 2018 03:54:59 PM by Ryan C
Hi Amanda,
Please click on a US-only job in your job feed and at the top of the page you should see a notification asking you to contact customer support. If you go ahead and click the green link, it will allow you to create a ticket directly to the team so that they can help you resolve your ID verification issue. Thank you!

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Apr 5, 2018 02:55:10 PM by Ryan C
Hello Dev,
I think Nina K's referring to this post:
@Nina K wrote:
Hi Pratyoosh,
Please go ahead and click on a job that you would like to send a proposal to that is U.S only. At the top of the page you should see a notification asking you to contact customer support with a green link. If you go ahead and click the link, it should allow you to create a ticket directly to customer support so that they can help you resolve your verification issue.
Can you please try to clear your cache and cookies? Or try a different browser and then follow the instructions? If you are still not able to send us a ticket, please let us know. Thank you!

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Apr 10, 2018 01:24:22 PM by Maxwell P
I am in the middle of a legal name change - so my license at the moment does not match my current legal name (it will take about a month to get a new license that matches my legal name. How can I sumbit additional documents to verify that legal name? (I have a court order with my current legal name.)