We were unable to authenticate your ID

[Judy Virginia T]

the same has happened to me

[Avery O]

Hi Judy, 

You may directly file a ticket with our Customer Support Team by looking for a job with U.S. location requirement, and clicking on the link to contact the Customer Support Team. Let us know if you'll need further assistance. 

[Cher T]

Yes! I am getting the same messege! and I am unable to submit proprosals.

please help.

[Deana S]

Goran, I too need help with this topic. I "have reach my maxium number of atempts to upload my ID".

[Ryan C]

Hello Deana and Cristina,

I'm sorry to hear that. I have escalated your concerns. One of our representatives will reach out to you both shortly. Thank you.

[Mai Choua T]

I am dealing with this same situation. Please reach out to help. I would love to have my proposals submitted. Thank you!

[Connie X]

Hi Ryan,

I have the same problem. I've reached the maximum number of tries to upload my ID. Could someone please help me with this?

Thanks.

[Avery O]

Hi Connie, 

The Customer Support Team will reach out to you to assist you with verifying your ID.

[Shirah H]

I also need assistance with this please.  Thanks!

[Kari E]

Same here.

You've reached the maximum number of tries for uploading your ID. Please contact customer support.

Customer support has a url link which sends me to the Help Center, where I find zero ways to contact customer support.  Help please, I am only interested in jobs that are only for US applicants.

Thank you,

Kari