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Verification problems

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Active Member
Christina N Member Since: Jun 28, 2018
2081 of 4,320

I'm having the same issue! NYS enhanced Drivers License can't be verified. Probably because it shows Last Name above First name. Help

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2082 of 4,320

Hi Christina,

One of our customer support agents will reach out to you directly and assist you further, thank you!


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Active Member
Angel S Member Since: Jun 25, 2018
2083 of 4,320

Hi, I am still having trouble verifying my drivers license. I went had full color scanned my drivers license and it is still having trouble verifying. 

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Community Guru
Jo-An B Member Since: Aug 2, 2016
2084 of 4,320

Hi Angel,

I have checked your account and can confirm that your profile has been approved. Happy Upworking!

~ Jo-An

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Active Member
Alberto Jaime L Member Since: Jun 30, 2018
2085 of 4,320

hello I'm stuck on this step

 

Thank you for completing the Upwork ID Verification upload. Please allow 3-4 business days for your ID Verification to be completed.

 

but I've been waiting almost two weeks. 

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Community Guru
Jo-An B Member Since: Aug 2, 2016
2086 of 4,320

Hi Alberto,

Please refer to the ticket that was sent by one of our agents and follow the instructions accrodingly. Thanks!

~ Jo-An

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Active Member
Saad K Member Since: Jul 24, 2018
2087 of 4,320
I also need to help with this problem
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Community Guru
Ryan C Member Since: Feb 3, 2017
2088 of 4,320

Hello Saad,

 

I just checked your account and I can see that our team already reached out to you regarding your concern. Please check your email inbox or check directly here.

 

Thank you.


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Active Member
Steven S Member Since: Sep 8, 2018
2089 of 4,320

Having the same issues... and there seems to be no way to resolve it. What are we supposed to do?

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Community Guru
Jo-An B Member Since: Aug 2, 2016
2090 of 4,320

 Hi Steven,

Please follow on what Bojan advised below. Let us know if you still encounter the same issue. Thanks!

~ Jo-An

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