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Re: Verification problems

Active Member
Michael E Member Since: Jun 24, 2018
2051 of 3,663

I cant verify my location. Greencard expired even tho i have a one year extension running... please help. 

Community Guru
Jo-An B Member Since: Aug 2, 2016
2052 of 3,663

Hi Michael,

One of our team member will reach out to you via ticket. Please respond directly to that ticket and post any questions you have. Thanks.

~ Jo-An

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Active Member
Christina N Member Since: Jun 28, 2018
2053 of 3,663

I'm having the same issue! NYS enhanced Drivers License can't be verified. Probably because it shows Last Name above First name. Help

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2054 of 3,663

Hi Christina,

One of our customer support agents will reach out to you directly and assist you further, thank you!


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Active Member
Angel S Member Since: Jun 25, 2018
2055 of 3,663

Hi, I am still having trouble verifying my drivers license. I went had full color scanned my drivers license and it is still having trouble verifying. 

Community Guru
Jo-An B Member Since: Aug 2, 2016
2056 of 3,663

Hi Angel,

I have checked your account and can confirm that your profile has been approved. Happy Upworking!

~ Jo-An

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Active Member
Alberto Jaime L Member Since: Jun 30, 2018
2057 of 3,663

hello I'm stuck on this step

 

Thank you for completing the Upwork ID Verification upload. Please allow 3-4 business days for your ID Verification to be completed.

 

but I've been waiting almost two weeks. 

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Community Guru
Jo-An B Member Since: Aug 2, 2016
2058 of 3,663

Hi Alberto,

Please refer to the ticket that was sent by one of our agents and follow the instructions accrodingly. Thanks!

~ Jo-An

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Active Member
Saad K Member Since: Jul 24, 2018
2059 of 3,663
I also need to help with this problem
Community Guru
Ryan C Member Since: Feb 3, 2017
2060 of 3,663

Hello Saad,

 

I just checked your account and I can see that our team already reached out to you regarding your concern. Please check your email inbox or check directly here.

 

Thank you.


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