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Re: United States Location Verification - Unable to do

Active Member
Angel S Member Since: Jun 25, 2018
2061 of 3,914

Hi, I am still having trouble verifying my drivers license. I went had full color scanned my drivers license and it is still having trouble verifying. 

Community Guru
Jo-An B Member Since: Aug 2, 2016
2062 of 3,914

Hi Angel,

I have checked your account and can confirm that your profile has been approved. Happy Upworking!

~ Jo-An

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Active Member
Alberto Jaime L Member Since: Jun 30, 2018
2063 of 3,914

hello I'm stuck on this step

 

Thank you for completing the Upwork ID Verification upload. Please allow 3-4 business days for your ID Verification to be completed.

 

but I've been waiting almost two weeks. 

Community Guru
Jo-An B Member Since: Aug 2, 2016
2064 of 3,914

Hi Alberto,

Please refer to the ticket that was sent by one of our agents and follow the instructions accrodingly. Thanks!

~ Jo-An

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Active Member
Saad K Member Since: Jul 24, 2018
2065 of 3,914
I also need to help with this problem
Community Guru
Ryan C Member Since: Feb 3, 2017
2066 of 3,914

Hello Saad,

 

I just checked your account and I can see that our team already reached out to you regarding your concern. Please check your email inbox or check directly here.

 

Thank you.


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Active Member
Steven S Member Since: Sep 8, 2018
2067 of 3,914

Having the same issues... and there seems to be no way to resolve it. What are we supposed to do?

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Community Guru
Jo-An B Member Since: Aug 2, 2016
2068 of 3,914

 Hi Steven,

Please follow on what Bojan advised below. Let us know if you still encounter the same issue. Thanks!

~ Jo-An

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Active Member
Deepak R Member Since: Sep 20, 2018
2069 of 3,914

I'm facing the same problem. 

I've reached the maximum attempts to verify my identity.

I've been trying this for couple of days sent email to customer service no response yet.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2070 of 3,914

Hi Deepak,

One of our team members will reach out to you shortly on one of your tickets and assist you further. Thank you.


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