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Re: United States Location Verification - Unable to do

Active Member
Steven S Member Since: Sep 8, 2018
2061 of 3,655

Having the same issues... and there seems to be no way to resolve it. What are we supposed to do?

Community Guru
Jo-An B Member Since: Aug 2, 2016
2062 of 3,655

 Hi Steven,

Please follow on what Bojan advised below. Let us know if you still encounter the same issue. Thanks!

~ Jo-An

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Active Member
Deepak R Member Since: Sep 20, 2018
2063 of 3,655

I'm facing the same problem. 

I've reached the maximum attempts to verify my identity.

I've been trying this for couple of days sent email to customer service no response yet.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2064 of 3,655

Hi Deepak,

One of our team members will reach out to you shortly on one of your tickets and assist you further. Thank you.


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Community Guru
Janean L Member Since: Apr 6, 2016
2065 of 3,655

@ Deepak R. --

 

With all due respect, I might suggest that your most pressing problem may not be verififcation of your identity. That may be a moot problem/point in light of your aggressive listed hourly rate -- just a single dollar short of $1,000 per hour -- for what appears to be not all that phenomenally unique a skill set.

Active Member
Duff U Member Since: Sep 28, 2018
2066 of 3,655

I also have this problem. I have an Arizona ID.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
2067 of 3,655

Hi Duff,

One of our agents will reset your attempts and reach out to you directly to assist further with your verification. Thank you.


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Active Member
Deborah C Member Since: Oct 1, 2018
2068 of 3,655
I just tried to set up an account after not having logged in for a long time, and was told my ID couldn't be authenticated and my account is now on hold. Is someone able to unlock the account long enough for me to try and submit a new ID photo?
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2069 of 3,655

Hi Deborah,

 

One of our team members will reach out to you directly via ticket and assist you further on how to finish the verification. Thank you


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Active Member
Ephraim I Member Since: Oct 31, 2018
2070 of 3,655

Hello, I currently have the same problem,

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