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Re: United States Location Verification - Unable to do

Active Member
Alberto Jaime L Member Since: Jun 30, 2018
1631 of 1,676

hello I'm stuck on this step

 

Thank you for completing the Upwork ID Verification upload. Please allow 3-4 business days for your ID Verification to be completed.

 

but I've been waiting almost two weeks. 

Moderator
Jo-An B Moderator Member Since: Aug 2, 2016
1632 of 1,676

Hi Alberto,

Please refer to the ticket that was sent by one of our agents and follow the instructions accrodingly. Thanks!

~ Jo-An

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Active Member
Saad K Member Since: Jul 24, 2018
1633 of 1,676
I also need to help with this problem
Community Guru
Ryan C Member Since: Feb 3, 2017
1634 of 1,676

Hello Saad,

 

I just checked your account and I can see that our team already reached out to you regarding your concern. Please check your email inbox or check directly here.

 

Thank you.


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Active Member
Steven S Member Since: Sep 8, 2018
1635 of 1,676

Having the same issues... and there seems to be no way to resolve it. What are we supposed to do?

Moderator
Jo-An B Moderator Member Since: Aug 2, 2016
1636 of 1,676

 Hi Steven,

Please follow on what Bojan advised below. Let us know if you still encounter the same issue. Thanks!

~ Jo-An

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Highlighted
Active Member
Deepak R Member Since: Sep 20, 2018
1637 of 1,676

I'm facing the same problem. 

I've reached the maximum attempts to verify my identity.

I've been trying this for couple of days sent email to customer service no response yet.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
1638 of 1,676

Hi Deepak,

One of our team members will reach out to you shortly on one of your tickets and assist you further. Thank you.


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Community Guru
Janean L Member Since: Apr 6, 2016
1639 of 1,676

@ Deepak R. --

 

With all due respect, I might suggest that your most pressing problem may not be verififcation of your identity. That may be a moot problem/point in light of your aggressive listed hourly rate -- just a single dollar short of $1,000 per hour -- for what appears to be not all that phenomenally unique a skill set.

Active Member
Duff U Member Since: Sep 28, 2018
1640 of 1,676

I also have this problem. I have an Arizona ID.

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