United States Location Verification - Unable to do

[Angel S]

Hi, I am still having trouble verifying my drivers license. I went had full color scanned my drivers license and it is still having trouble verifying. 

[Jo-An B]

Hi Angel,

I have checked your account and can confirm that your profile has been approved. Happy Upworking!

[Alberto Jaime L]

hello I'm stuck on this step

Thank you for completing the Upwork ID Verification upload. Please allow 3-4 business days for your ID Verification to be completed.

but I've been waiting almost two weeks. 

[Jo-An B]

Hi Alberto,

Please refer to the ticket that was sent by one of our agents and follow the instructions accrodingly. Thanks!

[Saad K]

I also need to help with this problem

[Ryan C]

Hello Saad,

I just checked your account and I can see that our team already reached out to you regarding your concern. Please check your email inbox or check directly here.

Thank you.

[Steven S]

Having the same issues... and there seems to be no way to resolve it. What are we supposed to do?

[Jo-An B]

 Hi Steven,

Please follow on what Bojan advised below. Let us know if you still encounter the same issue. Thanks!

[Deepak R]

I'm facing the same problem. 

I've reached the maximum attempts to verify my identity.

I've been trying this for couple of days sent email to customer service no response yet.

[Goran V]

Hi Deepak,

One of our team members will reach out to you shortly on one of your tickets and assist you further. Thank you.