United States Location Verification - Unable to do

[Steven S]

Having the same issues... and there seems to be no way to resolve it. What are we supposed to do?

[Jo-An B]

 Hi Steven,

Please follow on what Bojan advised below. Let us know if you still encounter the same issue. Thanks!

[Deepak R]

I'm facing the same problem. 

I've reached the maximum attempts to verify my identity.

I've been trying this for couple of days sent email to customer service no response yet.

[Goran V]

Hi Deepak,

One of our team members will reach out to you shortly on one of your tickets and assist you further. Thank you.

[Janean L]

@ Deepak R. --

With all due respect, I might suggest that your most pressing problem may not be verififcation of your identity. That may be a moot problem/point in light of your aggressive listed hourly rate -- just a single dollar short of $1,000 per hour -- for what appears to be not all that phenomenally unique a skill set.

[Duff U]

I also have this problem. I have an Arizona ID.

[Goran V]

Hi Duff,

One of our agents will reset your attempts and reach out to you directly to assist further with your verification. Thank you.

[Deborah C]

I just tried to set up an account after not having logged in for a long time, and was told my ID couldn't be authenticated and my account is now on hold. Is someone able to unlock the account long enough for me to try and submit a new ID photo?

[Goran V]

Hi Deborah,

One of our team members will reach out to you directly via ticket and assist you further on how to finish the verification. Thank you

[Ephraim I]

Hello, I currently have the same problem,