United States Location Verification - Unable to do

[Bojan S]

Hi Pablo,

We'll have one of our team members reach out to you directly and assist you further, thank you.

[Julia H]

Hi,

I have a Governement-issued identification card, but not one on your list - is it possible to be verified through a different process? 

Thanks

Julia

[Avery O]

Hi Julia, 

You should be able to verify your location with any of the following IDs: Driver's License, State ID card, United States Passport, Green Card. If you are unable to verify your location, you should still be able to bid for jobs that do not have a U.S. location requirement. 

[Julia H]

Hi Avery,

I don't have any of those documents but I do have an Employment Authorization Document - can that card not be used for verification?

Thanks

[Avery O]

Hi Julia, 

I went ahead and checked this with the team to confirm if I have the right information. I'll get back to you once I hear back from them. 

[Julia H]

Thanks very much.

[Avery O]

Hi Julia, 

The team has confirmed that you can use your EAD to verify you location. Please proceed with the location verification, and let us know if you have further questions. 

[Julia H]

Thank you for your response. I have tried uploading my EAD card but as
there isn't an option for that type of verification it doesn't seem to be
working - which option should I use?

[Bojan S]

Hi Julia,

I checked your ticket and I can see that our team shared more information and guidelines regarding your verification process a few minutes ago. Please check that ticket which details what steps you should take to successfully verify your location. If you have any additional questions please post them on your ticket and our team will assist you. Thank you.

[Tiffany W]

I got the email after trying to submit my ID a couple different ways that obviously didn't work, and it said there'd been a hold placed on my account, but it didn't say temporarily or permanantly. The way it was worded, it sounded permanent, but I just need help uploading my ID?...