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Re: United States Location Verification - Unable to do

Active Member
Pablo F Member Since: Nov 3, 2018
1951 of 2,097

Same problem here. Uploaded 3 images of my driver's license and it failed and placed my account on hold.  Please reach-out to fix this.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1952 of 2,097

Hi Pablo,

 

We'll have one of our team members reach out to you directly and assist you further, thank you.

~ Bojan
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Active Member
Julia H Member Since: Nov 4, 2018
1953 of 2,097

Hi,

 

I have a Governement-issued identification card, but not one on your list - is it possible to be verified through a different process? 

 

Thanks

 

Julia

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1954 of 2,097

Hi Julia, 


You should be able to verify your location with any of the following IDs: Driver's License, State ID card, United States Passport, Green Card. If you are unable to verify your location, you should still be able to bid for jobs that do not have a U.S. location requirement. 


-Avery
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Active Member
Julia H Member Since: Nov 4, 2018
1955 of 2,097

Hi Avery,

 

I don't have any of those documents but I do have an Employment Authorization Document - can that card not be used for verification?

 

Thanks

Moderator
Avery O Moderator Member Since: Nov 23, 2015
1956 of 2,097

Hi Julia, 


I went ahead and checked this with the team to confirm if I have the right information. I'll get back to you once I hear back from them. 


-Avery
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Active Member
Julia H Member Since: Nov 4, 2018
1957 of 2,097
Thanks very much.
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1958 of 2,097

Hi Julia, 


The team has confirmed that you can use your EAD to verify you location. Please proceed with the location verification, and let us know if you have further questions. 


-Avery
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Active Member
Julia H Member Since: Nov 4, 2018
1959 of 2,097
Thank you for your response. I have tried uploading my EAD card but as
there isn't an option for that type of verification it doesn't seem to be
working - which option should I use?
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1960 of 2,097

Hi Julia,

 

I checked your ticket and I can see that our team shared more information and guidelines regarding your verification process a few minutes ago. Please check that ticket which details what steps you should take to successfully verify your location. If you have any additional questions please post them on your ticket and our team will assist you. Thank you.

~ Bojan
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