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Re: United States Location Verification - Unable to do

Active Member
Oleg S Member Since: Feb 3, 2019
2111 of 3,909

Can someone help me witth my ID verification?

I couldn't verificate it one year ago, now I created a new account but have the same problem.

Community Guru
Cray H Member Since: Jul 21, 2018
2112 of 3,909

Hi Oleg,

 

One of our team members will reach out to you directly though email. Thanks!

- Mary
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Active Member
Scott S Member Since: Feb 4, 2019
2113 of 3,909

Hi Mary,

 

I am having the same issue.

 

Thanks!

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2114 of 3,909

Hi Scott,

 

We'll have one of our agents reach out to you directly and assist you further with your verification process, thank you for reaching out to us.

~ Bojan
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Active Member
Alberto T Member Since: Feb 2, 2019
2115 of 3,909

It seems like a lot of people are having the same issue as me. They can't verify my ID and I have already exceeded the number of attempts to upload it. Where do I go for here? 

Active Member
Garen M Member Since: Feb 5, 2019
2116 of 3,909

uploaded my id several times did not take any of them now says to contact support? help

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2117 of 3,909

Hi Garen, 

A member of the Customer Support Team will reach out to you to assist you with your location verification. 


-Avery
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Active Member
Paul I Member Since: Jan 31, 2019
2118 of 3,909

Hi,

 

I cannot send any proposal for the client due to this message

 

"You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support."

 

How can I upload again my ID so that they can verify it. 

 

Many thanks

Active Member
Bina R Member Since: Mar 13, 2016
2119 of 3,909

check your gmail or if you did not get any email to submite ID then contact support ..they will give you the link to submite.once your id approve then you will be able to submite proposals

Moderator
Avery O Moderator Member Since: Nov 23, 2015
2120 of 3,909

Hi Paul, 


A member of the Customer Support Team will reach out to you to assist you with your verification.


-Avery
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