I tried to upload my ID so I could be verified as a US resident. I made sure I followed all of the guidelines (right size, all sides showing, etc). However, after trying to get it right, (there was no specification as to what was even wrong with the picture), I was told that I have reached the maximum number of attempts.
Now, I can't upload my ID, which greatly restricts what jobs I can apply for. I can't find anywhere I can ask for help, and the community bot was so exceedingly unhelpful. What should I do? What can be done?
I was uploading my driver's license wrongly on upwork not meeting the specifications of picture format. I did so a number of times and have been asked to contact support because I have exceeded the number of trials. Please, I don't know what to do now considering I keep being directed to the community not customer support at every trial.