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Re: We were unable to authenticate your ID
Feb 7, 2019 04:49:33 PM by Abeer K
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Apr 19, 2018 12:55:56 PM by Adrienne A
Hello,
I am having the same issue. It keeps telling me that my name doesn't match my ID.
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May 28, 2018 11:10:25 AM by Greg W
Nina,
I am also unable to verify my U.S. identification. I've submitted my driver's license in several different ways, all of which met the file type, file size and resolution requirements, and every time I get a message that it couldn't be done. I can't find any way to contact Upwork other than through this forum. I can e-mail you a copy of my ID if that helps. Really need to get this resolved. I had a rare day clear today to get started applying for work on here and now the whole day has gone to waste. Please help.
-Greg
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