I am getting an error, You've reached the maximum number of tries to upload your ID.
To verify your identity so that you can access all jobs, please contact customer support.
When I reach to contact support it send me here to community discussion. Can some one help me with the steps to verify the account.
I have tried to verify my account by uploading my ID five different times. However, each time, it was rejected despite meeting all of the guidelines given. I am now locked out of and I have no way of submitting any proposals. Help.
Trying to upload my ID. The first few attempts were unsuccessful due to failing to upload it in the proper format. But, the last few times, I uploaded directly through my phone on the Upwork app and it failed again. Now, I've reached my upload attempt limit. What do I do?
** I took time to read the other threads and they are not similar to mines, I do not have a problem uploading my ID - and I did such.
Ok, so I verified my location via SMS text. No problem. Then, I was told to verify my ID, and I did. I uploaded it and received an email that my ID was not verified.
I am not sure why? I have a VALID, North Carolina ID... The only thing I can think of is my middle name?
Which obviously I do not want part of my freelancer profile.