Mar 27, 2019 06:16:18 AM
Nov 24, 2018 10:05:45 PM
The same thing happened to me. It doesn't even mention if it's a temporary or permanent hold, just that it's for the safety of the marketplace? Just because it didn't recognize my ID in the picture...
Feb 16, 2019 03:22:50 PM
Me too so wat do we do
Feb 16, 2019 04:30:55 PM
One of our team members will reach out to you directly via ticket and assist you further with completing the verification process, Thanks!
Mar 27, 2019 05:55:45 AM
I'm having the same issue. Uploaded my passport photo, but it got rejected and now I seem to be stuck. Not sure who to contact or how to get help.
Our team will reach out to you via ticket as well and assist you further, thank you.
Feb 7, 2018 06:23:01 AM
My U.S. ID won't get verified due to a different format. Can a representative from Upwork help me verify it?
Feb 7, 2018 06:31:08 AM
Hi Asmita,One of our team members will contact you directly and assist you further with this, thank you.
Feb 19, 2018 08:43:59 PM
Hi , my US ID also won't verify due to it's vertical format. Help?!
Feb 19, 2018 09:56:44 PM
The Customer Support Team reached out to you directly via email to assist you. Let us know if there is anything else we can help you with!
Feb 16, 2018 06:50:44 AM
Dalton James H
Hello! I am having the same problem? I think it is due to the vertical format of my driver's license. Is there anything I can do differently?