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Re: United States Location Verification - Unable to do

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1541 of 3,468

Hi Jesse and Cheryl,

 

A member of our customer support team will reach out to you directly to assist you in completing the location verification process. Thank you!


-Joanne
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Active Member
Ramirez E Member Since: Mar 31, 2019
1542 of 3,468

Hi everyone,

 

After several attempt to upload my ID for verification, I've now reached the maximum number of tries to upload my ID. The photo I was uploading was a clear photo of my passport as a jpeg and under 20mb so I don't understand what was wrong with it.

 

I've tried to get help via their email system but just get the automated reply giving me a FAQ link which isn't helpful at all.

 

Thanks.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1543 of 3,468

Hi Ramirez,

 

We'll have one of our agents reach out to you via support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Isaiah C Member Since: Apr 1, 2019
1544 of 3,468

Hi Goran. I am having the same issue with my Illinois State ID not being taken, and I couldn't find any link to sumit a ticket on my own.  Could you help me out?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1545 of 3,468

Hi Isaiah,

 

We'll have one of our agents reach out to you via support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Elsie G Member Since: Apr 17, 2019
1546 of 3,468
I’m having the same issue! I’ve reached the maximum amount of times I can try to verify my ID and it’s very frustrating.
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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1547 of 3,468

Hi Elsie, 


The Customer Support Team will reach out to you to assist you with your concern. 


-Avery
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Community Guru
Jennifer M Member Since: May 17, 2015
1548 of 3,468

To the mods: His profile is copy/pasted from the Internet and LinkedIn has him Geotargeted to India.

Community Guru
Mark K Member Since: Jul 7, 2016
1549 of 3,468

Jennifer,

**Edited for Community Guidelines** never lie -- cmon now!

Community Guru
Petra R Member Since: Aug 3, 2011
1550 of 3,468

Whole profile is fake

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