re-verify my ID

[Goran V]

Hi Yara,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

[Kiersten H]

Hi everyone.

I received the error message that my ID could not be verified. I live in Illinois so my license has lots of holographic strips on and the lighting of the room I am in is terrible so maybe that was my issue? I held the license up as to better show in the lighting but made sure all the corners were visible and that there was a border.. Please help.

[Joanne Marie P]

Hi Kiersten,

One of our team members will reach out to you via support ticket and assist you directly in verifying your location. Thank you!

[Peg F]

a message on my pages reads: You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support.

How do I post or send the right information?

[Joanne Marie P]

Hi Peg,

I've shared your concern with our customer support team and one of the team members will reach out and assist you directly via support ticket. Thank you!

[Jake F]

Hi! I've tried to get my driver's license photo to be verified, but it isn't working. It probably has to do with the fact that it's still a vertical license (below 21). I'm currently 22, but haven't gotten it switched over. Is there still a way for me to get it verified so I can start work?

Thanks!

[Avery O]

Hi Jake, 

I shared your account information with the Customer Support Team and they will reach out to you to assist you with your location verification. 

Let me know if I can further assist you with anything!

[Christopher Marc N]

Hi Community,

I could use your help getting my ID verified.

I got the pop-up each time I want to submit a proposal.

"You still need to verify your ID to access all jobs. Verify your ID now."

[Pat M]

Christopher, exactly what's your question?

It appears that you simply need to select "Verify your ID now" and follow the instructions.

[Christopher Marc N]

I need the link from Upwork customer support to verify my ID.