Before I can submit a proposal, I am told I need to submit my government issued identification. I have tried m license multiple times and even my passport and each time it says attempt failed try again later. Why is this happening? I am providing a proper image that goes along with the requested quality and guidelines, it should not be failing, yet it is. Please help.
When i try to submit a proposal, it brings me to a page where im suppoed to submit my US ID, passport or driving license, there is no option to submit a non US identification.
I'm sorry for the inconvenience this has caused you. A member of the Customer Support Team will get in touch with you to assist you further with verifying your location.
I have have reached the maximum attempts to verify my ID, I cannot submit proposals to jobs with out this. Is there anyway i can reupload the ID picture I believe it was dark in the one I uploaded.