I have have reached the maximum attempts to verify my ID, I cannot submit proposals to jobs with out this. Is there anyway i can reupload the ID picture I believe it was dark in the one I uploaded.
It looks like you are trying to verify your location. A member of the Customer Support Team will reach out to you to assist you further with your concern.
I had trouble uploading my government ID and it says I need to contact a customer support representative. How do I verify my ID after attempting to upload too many times? Can someone please help me to upload or manually verify my identity?
I had issues with the software reading my ID because of the holograms over my face. I was able to speak with human at Upwork who did a video meeting to verify my identity. I had to do it twice. I put in a support ticket saying that I wanted to get the ID verified badge but that I was having issues with my ID scanning and they got back to me and took care of it. They will send you a link to a video chat and they will ask you a couple of questions. It took no more than 2 min. I hope that helps.
My government ID verification was interrupted and now my account seems to be in limbo. What do I do? I can not post a proposal and the site doesnt direct me to where I need to go to fix it.