I go by my first name and married name, but my drivers license and passport have my maiden name as my middle name so Upwork couldn't verify. Then when I went to change my account name as suggested, the request to change is now under review. Is there any way to actually get this explained to someone so it can get straightened out?
It looks like the ID you submitted has already been verified based on the information you have in your Upwork account. If you need further help, please don't hesitate to reach out so that our team can assist you further.
I've tried uploading a picture of my driver's license but it rejected it. The picture isn't blurry and all four corners are showing so why will it no upload. I can't send out proposals or get clients without them accepting my form of identification. Any help is well appreciated
When I tried to send in a proposal for a job, I was prompted to verify my ID, but everytime I upload my ID accourding to the guidlines I keep getting this message:
"We had some trouble verifying your ID
Sorry, we’re having some trouble analyzing the image of your ID at this time.
Please try again later."
As a spouse of a research scholar, I have been working as an independent statistical consultant.
Upwork seems like a great place to find new clients. However, I do not possess a Driver's license, State ID, US Passport, or Green card.
My US issued work permit seems like a decent alternative, but is not recognized by the system.
How can I verify my identity in this case?
Thanks in advance,
**Edited for Community Guidelines**