My ID won't verify.

[Joanne Marie P]

Hi Jeff,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Tom O]

I've tried uploading my ID so many times, and now I am told to contact support. Now what?

You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support.

[Bojan S]

Thank you for reaching out to us, Tom.

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 

[Katerina M]

I have been trying to upload my ID for verification, however I keep getting a message that is was not succesful.

The picture was taken correctly and meets all the requirements. Any advice on what to do?

[Bojan S]

Hi Katerina,

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

Thank you for reaching out to us. 

[Joanne Marie P]

Hi Melanie,

One of our team members will reach out and assist you directly via a support ticket. Thank you!

[Kathy L]

Hi, I can't submit a proposal. I clicked the submit a proposal button and it jumped to the next page but it was blank. It didn't show if I have successfully submitted it or not. I went back to the project page and found out I still have the same amount of connects. Could you tell what to do to submit a proposal? Thank you!

[Bojan S]

Hi Kathy,

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

Thank you for reaching out to us.

[Youssef S]

Why didn't you accept my ID?