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Identity verification isn’t working

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4331 of 4,865

Hi Jeff,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
Untitled
tostrye
Active Member
Tom O Member Since: May 28, 2020
4332 of 4,865

I've tried uploading my ID so many times, and now I am told to contact support. Now what?

 

You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4333 of 4,865

Thank you for reaching out to us, Tom.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
Untitled
katerina-mcneil
Active Member
Katerina M Member Since: Dec 7, 2019
4334 of 4,865

I have been trying to upload my ID for verification, however I keep getting a message that is was not succesful.

The picture was taken correctly and meets all the requirements. Any advice on what to do?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4335 of 4,865

Hi Katerina,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
Untitled
melaniemeltzer
Active Member
Melanie M Member Since: May 30, 2020
4336 of 4,865
 
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4337 of 4,865

Hi Melanie,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
Untitled
kathy090
Active Member
Kathy L Member Since: Jun 1, 2020
4338 of 4,865

Hi, I can't submit a proposal. I clicked the submit a proposal button and it jumped to the next page but it was blank. It didn't show if I have successfully submitted it or not. I went back to the project page and found out I still have the same amount of connects. Could you tell what to do to submit a proposal? Thank you!

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4339 of 4,865

Hi Kathy,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us.


~ Bojan
Untitled
youssefrady123
Active Member
Youssef S Member Since: Jun 3, 2020
4340 of 4,865

Why didn't you accept my ID?