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Identity verification isn’t working

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4311 of 4,474

Hi Carolina,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for your patience. 


~ Bojan
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Active Member
Jeff E Member Since: May 27, 2020
4312 of 4,474

My drivers license has expired, because of Cobid 19 I have not been able to renew. How do I apply for gigs?

 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4313 of 4,474

Hi Jeff,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Tom O Member Since: May 28, 2020
4314 of 4,474

I've tried uploading my ID so many times, and now I am told to contact support. Now what?

 

You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4315 of 4,474

Thank you for reaching out to us, Tom.

 

One of our team members will reach out to you directly via a support ticket to assist you with your verification process. 


~ Bojan
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Active Member
Katerina M Member Since: Dec 7, 2019
4316 of 4,474

I have been trying to upload my ID for verification, however I keep getting a message that is was not succesful.

The picture was taken correctly and meets all the requirements. Any advice on what to do?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4317 of 4,474

Hi Katerina,

 

We'll have one of our agents reach out to you via a support ticket to assist you with your verification process.

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Melanie M Member Since: May 30, 2020
4318 of 4,474
 
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4319 of 4,474

Hi Melanie,

 

One of our team members will reach out and assist you directly via a support ticket. Thank you!


-Joanne
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Active Member
Kathy L Member Since: Jun 1, 2020
4320 of 4,474

Hi, I can't submit a proposal. I clicked the submit a proposal button and it jumped to the next page but it was blank. It didn't show if I have successfully submitted it or not. I went back to the project page and found out I still have the same amount of connects. Could you tell what to do to submit a proposal? Thank you!