I need to change my name on my profile to match my ID but it hasn't been changed. I went to add my Kansas state ID but it is not accepting my ID and now I have reached my maximum attempt to add my ID and now it is locked. How can I get this issue corrected?
I tried to upload my ID to verify my identity and it just didn't work and said I have completed the maximum number of attempts to upload my ID. I have no idea what went wrong and it won't let me try again. How can I solve this? I'm not sure why it wasn't accepted to begin with, but I'm getting frustrated there seems to be no way around this.
I look forward to your assistance.
Today I joined Upwork hearing this platform is the best one for freelace developers.
I was asked to upload my ID card so I did that but was failed several times.
I think I uploaded a proper one that matches with the requirement, again it's the very one I used while verifying my LinkedIn profile.
What's the next step for me?
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