United States Location Verification - Unable to do

[#1]

Getting this error:

Unfortunately, you cannot submit a proposal for this job post because it requires location verification. Based on your previous attempts, you are currently not eligible to verify your location. Please contact customer support.

I had uploaded the driver's id once but it said verification failed. 

I need help on this. 

Please help me resolve the issue.

[#2]

Hi Elisabeth, and Adam, 

The Customer Support Team will reach out to you to assist you with your location verification. I apologise if this has inconvenienced you in any way.

[#3]

You've reached the maximum number of tries to upload your ID. 

[#4]

Hi Arooj,

I think you have tried to upload your ID few times incorrect format that's why It shows, Check your email upwork has opened a Ticket for this case and upload there, If you don't see please check with support.

[#5]

Hi Arooj, 

A member of the Customer Support Team will get in touch with you to assist you with your location verification. 

[#6]

Hi Arooj, 

A member of the Customer Support Team will get in touch with you to assist you with your location verification. 

[#7]

I am trying to set up an Upwork freelance account. I live in US but am currently traveling overseas and cannot receive verification code text on my US mobile phone. Any suggestions on how to proceed with my application?

[#8]

Hi Louise,

Your address on your profile needs to reflect your current location. Let me know the country you`re currently located in and I will update it. Once you`re back in the US you will be able to change your address. Thank you.

[#9]

Please assist with uploading my ID to verify my account.I've tried to upload it my self but it keep getting an error 

[#10]

Thank you for reaching out to us, Manuel JR.

I've escalated your account information to our support team.

One of our agents will reach out to you directly via support tickets to assist you with your verification processes.

[#11]

I've reached the maximum amount of times that I can upload my ID because for some reason it will not recognize it. My state has issued new IDs and I'm sure that it may be because it does not recognize the ID. How can I fix this issue? I need to begin work as soon as possible.

[#12]

Hi Jasmine, Marisa, Daniel and Lauren, 

The Customer Support Team will reach out to you to assist you with your location verification. I apologize if this has inconvenienced you in any way.

[#13]

My ID was not accepted during the verification process, I am not sure why.  It is my state issued ID and when I click on the Contact Customer Support banner it only gives me the option to Ask the Community.  I am unable to submit a ticket like I saw in a previous post.  Help!

[#14]

I got this message:
"You've reached the maximum number of tries to upload your ID. 
To verify your identity so that you can access all jobs, please contact customer support"

How can I have someone directly support me to confirm my ID?

[#15]

Hello,

I cannot apply to anything because it would not allow me to upload my ID, and now tells me I have “reached the maximum amount of attempts” and I should contact support, which I cannot find a way to do. Someone help me out?

Thanks,

Lauren

[#16]

I tried uploading my driver's license several times but received a message saying I have reached the maximum attempts. How can I verify or resubmit?

[#17]

Hi Sierra, 

Thank you for reaching out. I've reached out to our Customer Support for your account. A member of our team will reach out to you directly to further assist you with verifying your location. 

[#18]

Hi,

Please help in uploading my ID as I am unable to apply for any Jobs due to the below message 

"You've reached the maximum number of tries to upload your ID. 
To verify your identity so that you can access all jobs, please contact customer support."

Regards,

Prakash.

[#19]

Hi JayaPrakash,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your verification. Thank you.

[#20]

I have not received an email to verify my identity. My government ID matches my name but the message on my profile reads: You've reached the maximum number of tries to upload your ID. To verify your identity so that you can access all jobs, please contact customer support.

[#21]

Hi Jessica,

One of our customer support agents will reach out and assist further in uploading your ID to complete the location verification step. Thanks!

[#22]

I got the same message, saying there's a problem with my ID. 

[#23]

Hi Loren,

Thank you for reaching out. A member of our team will reach out to you directly to further assist you with verifying your location. Let me know if you need anything else. 

[#24]

Hi I was wondering when I’d hear back from someone to verify my identity? Thanks so much.

[#25]

Hi Jessica,

I apologize for the delay in receiving an update. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible. Thank you for your patience.

[#26]

I wanna verify my ID, I have tried many times but it didn't work and now it tells me that I've reached the maximum number of tries to upload your ID. what can I do now ?