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United States Location Verification - Unable to do

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1661 of 2,255

Laura,

 

We'll have somebody contact you directly and assist you with the process.

 

Thanks.

~ Valeria
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Active Member
Morgan A Member Since: Feb 15, 2018
1662 of 2,255

Hello, 

 

I am having the same issue. I have uploaded my ID multiple times and I am now being told to contact customer support after reaching the maxiumum attempts. Can someone please assist?

 

Thank you!

Community Guru
Nina K Member Since: Nov 29, 2017
1663 of 2,255

Hi Morgan,

We've reset this, please go ahead and try to re-upload your ID now and reach back out if you require further assistance. Thank you.

~Nina
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Active Member
Hosam B Member Since: Feb 15, 2018
1664 of 2,255

You've reached the maximum number of tries for uploading your ID. Please *** Edited for Community Guidelines ***

 

The link given is invalid. Who should I contact?!

 

Thanks,

Hosam

Active Member
Alan M Member Since: Oct 10, 2018
1665 of 2,255
I've reached the maximum number of authentication attempts also. Can my attempts be reset?
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1666 of 2,255

Hi Alan, 

You should be able to try submitting your documents again for verification. 


-Avery
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Active Member
Zach D Member Since: Feb 24, 2018
1667 of 2,255

Having the same issue, please reset account

Community Guru
Jo-An B Member Since: Aug 2, 2016
1668 of 2,255

Hi Zach,

Sorry to hear you ran into issues with verification. One of our team member will reach out to you directly and assist you with the process.

~ Jo-An

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Active Member
David S Member Since: Feb 24, 2018
1669 of 2,255

Please help me resolve this.

Community Guru
Jo-An B Member Since: Aug 2, 2016
1670 of 2,255

Hi David,

One of our team member will reach out to you directly and assist you with the process.

~ Jo-An

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