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United States Location Verification - Unable to do

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Active Member
Jayon J Member Since: Mar 23, 2018
2001 of 4,151

I cannot verify my location. Please help me verifying my location.

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Community Guru
Petra R Member Since: Aug 3, 2011
2002 of 4,151

 


@Jayon J wrote:

I cannot verify my location. Please help me verifying my location.


 If you are in the US on a student visa you most likely can't work on Upwork anyway.

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
2003 of 4,151

Hi Jayon,

You can use one of this documents to verify your location: US drivers licence and passport or a green card. Thank you!


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Active Member
Jayon J Member Since: Mar 23, 2018
2004 of 4,151
I have indian passport, indian driving license and US Visa. Which one should I use?
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Community Guru
Nina K Member Since: Nov 29, 2017
2005 of 4,151

Hi Jayon,

To verify location, the accepted documents are a U.S driver's license, State ID card, U.S Passport or Green Card, so it would have to be one of those documents. Unfortunately you would not be able to use the documents you've listed to verify U.S Location.

~Nina
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Active Member
Suman S Member Since: Dec 9, 2017
2006 of 4,151

Hi Nina

 

I havent been able to verify the location via green card. Please help.

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Community Guru
Ryan C Member Since: Feb 3, 2017
2007 of 4,151

Hello Suman,

 

Have you tried following the instructions Nina just posted? If you are still having some trouble creating a ticket through the link. Please reply to this thread. Thank you!


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Active Member
Amanda R Member Since: Mar 23, 2018
2008 of 4,151

Hi, I hit the maximum times i'm allowed to attempt to verify my location. I didnt scan my license thinking it was a good photo but I think scanning is nessecary. I've been told to contact support but it keeps leading me here. Any suggestions on what I can do?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
2009 of 4,151

Hi Amanda, 

The Customer Support Team has reset your location verification attempts. You should be able to try submitting your documents again. 


-Avery
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Active Member
Suman S Member Since: Dec 9, 2017
2010 of 4,151

Hi Ryan, Yes  I followed the instructions. I tried posting my Green card's picture. Please help.

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